1. Definitions

• “Mutualism” refers to Mutualism Pty Ltd in partnership with Rencell Fund II Limited an authorized financial services provider (FSP 50359) and its affiliates
• “Borrower” refers to the individual or entity receiving the loan
• “Loan Agreement” refers to the contract between Mutualism and the Borrower
• “Collateral” refers to assets pledged to secure the loan

2. Fees and Charges

2.1 Non-Refundable Fees

The following fees, once paid, are non-refundable under any circumstances:

• Application processing fees
• Asset valuation and appraisal fees
• Loan setup and origination fees
• Late payment penalties

2.2 Payment Terms

• All fees must be paid according to the schedule specified in the Loan Agreement
• Late payment fees will be assessed as outlined in the Loan Agreement
• The Borrower is responsible for all applicable taxes and government charges

3. Early Repayment and Refunds

3.1 Early Repayment Rights

• Borrowers may repay their loan in full before the end of the loan term
• No early repayment penalties will be assessed
• Interest and fees for the unused portion of the loan term will be adjusted accordingly

3.2 Overpayment Refunds

• Overpayments will be refunded within 14 business days of confirmation
• Refunds will be processed using the original payment method where possible
• The Borrower must maintain current contact and banking information with Mutualism

4. Loan Cancellation and Modifications

4.1 Pre-Disbursement Cancellation

• Loans may be cancelled before fund disbursement
• All paid amounts will be refunded except for non-refundable fees
• Cancellation must be submitted in writing to Mutualism

4.2 Post-Disbursement Terms

• No cancellations are permitted after fund disbursement
• Borrowers must fulfill all repayment obligations
• Loan modifications may be requested but are subject to approval

5. Default and Collateral

5.1 Default Conditions

• No refunds will be issued for payments made prior to default
• Collateral seizure voids any right to refunds of previous payments
• Default may be reported to credit bureaus

5.2 Collateral Terms

• Mutualism maintains the right to seize collateral upon default
• Borrower must maintain collateral in good condition
• Any costs associated with collateral seizure will be charged to the Borrower

6. Dispute Resolution

6.1 Dispute Process

• Disputes must be submitted in writing within 30 days of issue discovery
• Mutualism will investigate all properly submitted disputes
• Resolution time may vary based on complexity

6.2 Error Corrections

• Verified errors will result in appropriate adjustments
• Adjustments may include fee refunds or loan balance corrections
• Documentation of all adjustments will be provided to the Borrower

7. Amendments and Modifications

7.1 Agreement Changes

• Mutualism reserves the right to modify these terms with notice
• Changes to loan terms require mutual agreement
• Refinancing does not entitle Borrower to refunds of paid interest or fees

7.2 Error Adjustments

• Calculation errors will be corrected when discovered
• Overcharges will be refunded or credited to the loan balance
• Undercharges may be collected with reasonable notice

8. General Provisions

8.1 Governing Law

• These terms are governed by the Republic of South Africa’s law
• Any legal proceedings shall be conducted in [Jurisdiction]
• Choice of law provisions shall be enforced to the fullest extent permitted

8.2 Severability

• If any provision is found invalid, remaining terms remain in effect
• Invalid provisions shall be replaced with valid terms reflecting original intent
• Enforcement of remaining provisions shall continue unaffected

9. Contact Information

To submit disputes, requests, or inquiries:

• Email: info@mutualism.co.za
• Address: Albury Office Park, Dunkeld West, 2196